FisherPay Information & Frequently Asked Questions

St. John Fisher College has launched FisherPay which is powered by QuikPAY®, an online system for students to view current billing activity, make payments online, set up payment plans, and establish third parties as Authorized Payers who can do the same.

FisherPay Highlights

The QuikPAY® system is convenient, easy to use, and secure.

Features and Benefits include:

• The flexibility to view your bill electronically 7 days a week from any location via the internet
• The option to authorize third parties to view and pay the bill, such as a parent, guardian, or sponsor
• Receive your tuition bills faster - online with email notification
• View your current bill plus 16-month invoice history online (once 16 months have been established)
• Elimination of mail service - no postage required and no risk of lost payments
• Make convenient electronic payments from a checking or savings account (banks in the United States only) - without using paper checks or money orders
• Make electronic payments via MasterCard, Discover Card, or American Express. Please note: There is a 2.75% convenience fee to pay with credit card
• Billing information and payments are private and secure
• Immediate confirmation of online payment
• Saves money - no check writing, no envelopes, or stamps needed
• Once inside FisherPay, students may set up others (parent, spouse, etc.) as authorized payers who will then have access to view the statement and make online payments (see section on Authorized Payers).
• If you are an authorized payer the link will take you directly to FisherPay where you can log in by entering the user name and password provided to you by the SJFC student who set you up as an authorized payer.
• Once logged in, you will be on the ‘Message Board'.
• To make online payments, select ‘Make Payment' and follow the steps.

How to Pay your Bill

Using a Checking or Savings Account

 Secure online payments that automatically debit a checking or savings account can be made in FisherPay. Payments can be made only from bank accounts in the United States. To make an online payment simply select ‘Make Payment' on the navigation bar and follow the directions on the screen.

Each time an online payment is made by the student or an authorized payer, an email with a confirmation number will be sent. Payments are posted to the student's account at the time of transaction.

To view a record of online payments made to your account, select ‘Payment History' on the navigation bar. If you are an authorized payer, you will only be able to view the online payments that you have made.

Credit Card

Secure online payments using MasterCard, Discover Card, or American Express can be made in FisherPay. To make a credit card payment online, select ‘Make Payment' on the navigation bar and follow the directions on the screen. Please note: There is a 2.75% convenience fee charged when paying via credit card.

Each time an online payment is made by the student or an authorized payer, an email with a confirmation number will be sent. Payments are posted to the student's account at the time of transaction.

To view a record of online payments made to your account, select ‘Payment History' on the navigation bar. If you are an authorized payer, you will only be able to view the online payments that you have made.

Personal Check or Money Order

To pay by personal check or money order, mail your payment made payable to SJFC to the Bursar's Office, 3690 East Avenue, Rochester, NY 14618.

Non-U.S. Banks and Currency

The preferred method of payment from outside the U.S. is to wire transfer payments to St. John Fisher College. Contact the Bursar's Office for more information.

How a Student Can Establish an Authorized Payer

• Log into FisherPay via Fish'R'Net and select ‘Authorize Payer' on the navigation bar.
• Follow the online instructions to create a user name and temporary password for each authorized payer. (The temporary password must be changed by the authorized payer when he or she first logs in to the site.)
• Authorized payers will receive an automated email notification with the login name informing them that they have been authorized. The student will provide the temporary password to the authorized payer.
• Students have the ability to cancel authorized payers access at any time by logging into FisherPay and deactivating the authorized payer's login ID.

Frequently Asked Questions

What company has St. John Fisher College partnered with to provide this service?

InfiNET Solutions is providing QuikPAY®, a hosted electronic bill and payment service. Our contract with them ensures that the processes are compliant with the Family Educational Rights and Privacy Act (FERPA) and the Gramm-Leach-Bliley (GLB) Act.

Is the InfiNET QuikPAY ®website secure?

St. John Fisher College believes that security is a very important factor in providing online billing payment services. The technical architecture/security of the InfiNET product uses intrusion detection and firewall systems to protect the network.

How can my parents/authorized payers log in and view the bill?

Students may establish up to five different Authorized Payers who would also have the ability to view and pay the bills online. Inside FisherPay, the student will select ‘Authorize Payers' and follow the instructions to create a username and temporary password for each authorized payer. (The temporary password must be changed by the authorized payer when he or she first logs in to the site.) Authorized payers will receive an email notification with the login name informing them that they have been authorized. The student will provide the password to the authorized payer.

How can I make a payment online?

Payments using a checking account, savings account, MasterCard, Discover, or American Express can be processed online. You will have the option to have the site retain your bank account information or you may enter it each time you make an online payment. Authorized payers will only be able to view their own payment and bank information. Each authorized payer is assigned a separate password for added security and privacy. There will be a 2.75% convenience fee to pay with credit card.

How can authorized payers pay the bill?

Once the authorized payer is established they can make online payments using a checking account, savings account, MasterCard, Discover, or American Express. You will have the option to have the site retain your bank account information or you may enter it each time you make online payment. No one else will be able to view a payer's confidential account information, not even the student. In the interest of security and privacy, each authorized payer is assigned a separate password to access their account and payment history. Authorized payers can also print the bill and send a check or money order through the mail to St. John Fisher College with the student's SJFC ID number printed clearly on the front of the check to:

SJFC Bursar's Office
3690 East Avenue
Rochester, NY 14618

Can I pay my bill with a credit card?

Yes you can. St. John Fisher College accepts MasterCard, Discover Card, and American Express. There is a 2.75% convenience fee when paying via credit card.

I do not feel comfortable paying my bill online. What other payment methods are available?

Paying electronically is the preferred bill payment method but it is optional. You may send payments by mail or pay in person at the Bursar's Office which is located on the second floor of Kearney Hall. To send a check or money order through the mail (payable to SJFC with your ID number) to:

SJFC Bursar's Office
3690 East Avenue
Rochester, NY 14618

What if an Authorized Payer forgets their password?

Your student can reset your password by logging into FisherPay. The student then selects ‘Authorize Payers' from the navigation bar, and selects the record of the Authorized Payer needing a new password. Then click on ‘Edit', then ‘Reset Password'. After your password is reset, you will receive an email notification with your new temporary password.