Office of Information Technology
Help Desk
The Help Desk is the primary contact for all support issues.
- E-mail: helpdesk@sjfc.edu
- Help Desk Online: helpdesk.sjfc.edu
- Phone: (585) 385-8016
- Location: Basement of Kearney Hall in K-053
- Hours: Monday-Friday: 7:30 a.m. - 10 p.m.
Saturday: 8 a.m. - 5 p.m.
Sunday: Closed
- Student Resources.
- Fish ‘R’ Net contains a list of the upcoming class availability, as well as links to check your student bill or log into your personal Fish ‘R’ Net account. Blackboard allows faculty to provide students with course materials, discussion boards, and more. Student Gmail is available from the Fisher intranet page. Wireless is available on campus; find the Hot Spots.
- Faculty Resources.
- Banner supports all major business and student functions. Blackboard accounts are generated automatically; OIT can assist with login or password problems. Labs and classroom resources and requests for Media equipment. Accessing support for Email-Outlook account on-campus or Webmail for off campus email access. Technology training classes or online video tutorials are available.
- Staff Resources.
- The OIT Help Desk is available to assist you with your technology needs. Banner supports all major business and student functions. Accessing support for Email-Outlook account on-campus or Webmail for off campus email access. Technology training classes or online video tutorials are available.
- Visitor Information.
- While on campus you're free to use our wireless network. We have many “SMART” classrooms and other venues that are used by visiting organizations and guests. If you need assistance contact the OIT Help Desk at (585) 385-8016.
Infrastructure Upgrade
On Sunday May 20th, 2012 from 6:00am-Noon OIT will be replacing the campus firewall.More information...
Upcoming Events
- iPad
Mon., June 11, 2012
9:30 AM - MS OneNote 2010 Basics
Tue., June 12, 2012
9:30 AM - Mail Merge - Word 2010
Tue., June 12, 2012
1:30 PM - Getting to Know Windows 7
Wed., June 13, 2012
9:30 AM - ITEC Classroom Training
Wed., June 13, 2012
1:30 PM - Outlook 2010
Thu., June 14, 2012
9:30 AM - MS Office 2010 - Overview
Thu., June 14, 2012
1:30 PM