Office of Information Technology

Help Desk

The Help Desk is the primary contact for all support issues.

  • Email: helpdesk@sjfc.edu
  • Help Desk Online: helpdesk.sjfc.edu
  • Phone: (585) 385-8016
  • Location: Basement of Kearney Hall in K-053
  • Hours: Monday-Friday: 7:30 a.m. - 10 p.m.
    Saturday: 8 a.m. - 5 p.m.
    Sunday: Closed

Check out our Help Desk help topic for more information.

Student Resources
Student Resources.
Manage various academic and administrative aspects of your college account with Fish 'R' Net. Blackboard allows faculty to provide students with course materials, discussion boards, and more. Student Gmail is available from the Fisher intranet page. Check for real-time lab computer availability.
Faculty Resources
Faculty Resources.
Banner supports all major business and student functions. Blackboard accounts are generated automatically; OIT can assist with login or password problems. Labs and classroom resources and requests for Media equipment. Accessing support for Email-Outlook account on-campus or Webmail for off campus email access. Technology training classes or online video tutorials are available.
Staff Resources
Staff Resources.
The OIT Help Desk is available to assist you with your technology needs. Banner supports all major business and student functions. Accessing support for Email-Outlook account on-campus or Webmail for off campus email access. Technology training classes or online video tutorials are available.
Visitor Information
Visitor Information.
While on campus you're free to use our wireless network. We have many “SMART” classrooms and other venues that are used by visiting organizations and guests. If you need assistance contact the OIT Help Desk at (585) 385-8016.

Google Apps for Faculty and Staff

Drive | Sites | Mail | Calendar | Help


Livescribe Smartpen 3

Wed., October 01, 2014 at 9:30 AM
Course Description: Livescribe 3 Smartpen writes like a premium ballpoint pen and pairs with your tablet or smartphone. The Livescribe mobile app pairs with the Smartpen 3, instantly syncing everything you write on paper directly onto your iPhone/iPad.  Convert handwritten notes to text with a swipe!  
Compatible Devices: iPad 3rd and 4th Gen, iPad Air, iPad Mini, iPhone 4s, iPhone 5/5s/5c, iPod touch 5th Gen Target Audience: Everyone Class Limit: 6 Register for this Session
Please include the date and time for this course in the registration form

Event Details


iPhone

Thu., October 02, 2014 at 4:30 PM
Course Description: This course is designed for anyone interested in learning more about the iPhone and what it can do. Even if you have been using an iPhone for a while you will pick up a trick or two! Target Audience: Everyone Class Limit: 6 Register for this Session
Please include the date and time for this course in the registration form

Event Details


Windows 8 - Sneak Peek

Fri., October 03, 2014 at 9:30 AM
Course Description: The new Windows operating system promises to deliver a rich cross-platform experience for its users. This session is designed to give you a preview of Windows 8. Course Code: win8 Class Limit: 6 Target Audience: Everyone Register for this Session
Please include the date and time for this course in the registration form

Event Details


Echo360 Personal Capture

Tue., October 07, 2014 at 4:30 PM
Course Description: Record/capture your learning objectives from your office computer. This course will provide an overview of the easy-to-use capture application, beginning from the welcome screen and everything through publishing your recording. Target Audience: Everyone Class Limit: 6 Register for this Session
Please include the date and time for this course in the registration form

Event Details


Vision 8.5 - Classroom Management Software

Tue., October 14, 2014 at 1:30 PM
Netop Vision 8 Classroom Management Software offers tools for teaching that are easy to use. Vision is your personal classroom monitor, keeping everyone at the same place and making the most of your time when integrating technology in the classroom. Target Audience: Everyone Class Limit: 6 Register for this Session
Please include the date and time for this course in the registration form

Event Details


"Appy Hour" - Show and Tell for Apps

Tue., October 14, 2014 at 4:30 PM
Course Description: Let's discover, discuss, and share your must-have apps for the classroom or home. Bring your own device or come and watch. Download and begin using these apps right away. Informal and fun, just another reason to get "appy." Target Audience: Everyone Class Limit: 6 Register for this Session
Please include the date and time for this course in the registration form

Event Details


Using SMART Boards - SMART Notebook 11

Wed., October 15, 2014 at 9:30 AM
Course Description: Using a SMART Board within the classroom setting can be beneficial to the educational process. Learn how to setup, write and save along with an introduction to the SMART Notebook Software. Creating files, the “environment,” attaching documents, and working with objects are a few of the topics that will be covered during this session. Target Audience: Intermediate Class limit: 6 Register for this Session
Please include the date and time for this course in the registration form

Event Details


 

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