Office of Information Technology

Help Desk

The Help Desk is the primary contact for all support issues.

  • Email: helpdesk@sjfc.edu
  • Help Desk Online: helpdesk.sjfc.edu
  • Phone: (585) 385-8016
  • Location: Basement of Kearney Hall in K-053
  • Hours: Monday-Friday: 7:30 a.m. - 10 p.m.
    Saturday: 8 a.m. - 5 p.m.
    Sunday: Closed

Check out our Help Desk help topic for more information.

Student Resources
Student Resources.
Manage various academic and administrative aspects of your college account with Fish 'R' Net. Blackboard allows faculty to provide students with course materials, discussion boards, and more. Student Gmail is available from the Fisher intranet page. Check for real-time lab computer availability.
Faculty Resources
Faculty Resources.
Banner supports all major business and student functions. Blackboard accounts are generated automatically; OIT can assist with login or password problems. Labs and classroom resources and requests for Media equipment. Accessing support for Email-Outlook account on-campus or Webmail for off campus email access. Technology training classes or online video tutorials are available.
Staff Resources
Staff Resources.
The OIT Help Desk is available to assist you with your technology needs. Banner supports all major business and student functions. Accessing support for Email-Outlook account on-campus or Webmail for off campus email access. Technology training classes or online video tutorials are available.
Visitor Information
Visitor Information.
While on campus you're free to use our wireless network. We have many “SMART” classrooms and other venues that are used by visiting organizations and guests. If you need assistance contact the OIT Help Desk at (585) 385-8016.

Google Apps for Faculty and Staff

Drive | Sites | Mail | Calendar | Help


Echo360 Personal Capture

Mon., August 25, 2014 at 1:30 PM
Course Description: Record/capture your learning objectives from your office computer. This course will provide an overview of the easy-to-use capture application, beginning from the welcome screen and everything through publishing your recording. Target Audience: Everyone Class Limit: 6 Register for this Session
Please include the date and time for this course in the registration form

Event Details


Qualtrics Online Survey Tool

Tue., August 26, 2014 at 9:30 AM
Course Description: This online survey tool offers an easy user interface solution to create, distribute, and send surveys. This class will discuss how to create and send surveys as well as how to view and work with survey result data. Target Audience: All Faculty and Staff Class limit: 6 Register for this Session
Please include the date and time for this course in the registration form

Event Details


Interactive Whiteboard - BrightLink Pro Projector

Tue., August 26, 2014 at 1:30 PM
Course Description: The BrightLink projector, along with two different colored pens, turns your whiteboard into an interactive learning environment. This technology is available in most of the Salerno classrooms as well as Pharmacy classroom 132. Come explore/learn how to use this latest technology addition at Fisher. Target Audience: Everyone Class Limit: 6 Register for this Session
Please include the date and time for this course in the registration form

Event Details


Google Docs & More

Thu., August 28, 2014 at 9:30 AM
Course Description: Goggle provides a free web-based tool for creating, sharing, and managing documents. Store documents online, share and access from any computer with an internet connection. Let’s explore the possibilities together. Target Audience: Everyone Class Limit: 6 Register for this Session
Please include the date and time for this course in the registration form

Event Details


"Appy Hour" - Show and Tell for Apps

Thu., August 28, 2014 at 4:30 PM
Course Description: Let's discover, discuss, and share your must-have apps for the classroom or home. Bring your own device or come and watch. Download and begin using these apps right away. Informal and fun, just another reason to get "appy." Target Audience: Everyone Class Limit: 6 Register for this Session
Please include the date and time for this course in the registration form

Event Details


Using SMART Boards - SMART Notebook 11

Fri., August 29, 2014 at 9:30 AM
Course Description: Using a SMART Board within the classroom setting can be beneficial to the educational process. Learn how to setup, write and save along with an introduction to the SMART Notebook Software. Creating files, the “environment,” attaching documents, and working with objects are a few of the topics that will be covered during this session. Target Audience: Intermediate Class limit: 6 Register for this Session
Please include the date and time for this course in the registration form

Event Details


 

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