OIT News Detail
OIT Staff Member Receives Award
Fisher’s own Andrew Auriemma, Technical Support Specialist, has been named the Help Desk Institute (HDI) Western and Central New York Chapter Desktop Support Technician of the Year.
The HDI Desktop Support Technician Award recognizes technicians that exemplify the best of the best in the industry. Auriemma was selected from a pool of member nominations from institutions including Paychex, M&T Bank, the University of Rochester Medical Center, Hobart And William Smith Colleges, and the Rochester Institute of Technology, to name a few.
Award recipients demonstrate extraordinary commitment, dedication, technical aptitude, and service to customers while consistently exceeding performance objectives. Auriemma will move on to the regional competition, and if selected, he will be invited to the HDI National Conference where he will be eligible to win the national award.
HDI is the professional association and certification body for the technical service and support industry.