Help Topic Detail
Pharos Printing at SJFC
Supporting Campus Sustainability initiatives
Improved accessibility to lab printers
Controlling costs for printing
Sustainability and Printer Accounting
Reducing the number of wasted prints from lab printers supports the College’s Recycling initiatives. Paper and printer toner not only have financial cost, but also an environmental cost. While wasted prints do end up being recycled, the non-paper resources used to create the paper and toner are wasted. Avoiding unnecessary printing saves resources and helps keep our environment sustainable.
Using printers in the computer labs is now even easier and more convenient. With the addition of the College’s new print management solution called Pharos Printing, you can send your print job to several areas around campus. The labs with Print Release Stations are:
- Kearney Academic Computing Lab
- Library Main floor
- Pharmacy Computer Lab
- Nursing Computer Lab 207
- Michaelhouse Computer Lab
To print to the Print Release Station printers you will need to install SJFCUniPrint. See related documents for instructions and additional information.
Finally, controlling lab printing costs is important to keep College technology dollars spent on technology initiatives rather than the piles of unused prints that end up in the blue bins of the computer labs. The addition of color printers to some labs is an outcome of the implementation of Pharos Printing. Other future technology initiatives will be possible in the future.
To allow printing practices to adjust to this new environmentally friendly approach to printing, the program will allow for a phased approach to achieving its goal. Students will begin with a higher balance of “free prints” which will be reduced over time to resemble policies at other colleges in the region.
Fall 2011 limit is 1000 per semester or a beginning balance of $70.00
Fall 2012 limit is 850 per semester or a beginning balance of $59.50
Fall 2013 limit is 700 per semester or a beginning balance of $49.00
Fall 2014 limit is 500 per semester or a beginning balance of $35.00
What happens if there is a problem printing?
The majority of lab printers on-campus are setup to automatically reprint a print job after a jam is cleared; the automatic reprint will not charge the printing account. If the printer does not reprint your print job automatically, you can contact the Help Desk within 2 hours to have the job reprinted. When contacting the Help Desk, please include the filename and the location of the printer.
If the quality of your print job is not satisfactory (i.e. smudges, lines, etc.) please contact the Help Desk within 2 hrs. so the printer can be serviced and your print job can be reprinted. When contacting the Help Desk, please include the location of the printer, the problem, and the file that was being printed.
If the Help Desk is closed or you are unable to get your job reprinted, the Help Desk can credit your printing account if there is a printing error. To have your account credited, please email the Help Desk within 2 hrs. of the problem and include a description of the problem (i.e. paper jam, poor print quality, etc.), the time of problem, and the number of pages impacted. Your account will be credited within 1 business day after OIT has verified that the printer had a problem.
What operating system do I have?
Windows 7 or Windows Vista
- From the Start button, right-click on Computer, and select Properties.
- The basic computer information includes the Operating System, Processor, RAM, and System type.
- From the Start menu, right-click on My Computer, and select Properties.
- If you don’t see “x64 Edition” listed, then you are running the 32-bit version of Windows XP.
- If “x64 Edition” is listed under System, you are running the 64-bit version of Windows XP.
- What are other campuses doing? [pdf]
- Frequently Asked Questions [pdf]
- Enable Duplex Printing on a Mac OSX [pdf]
Should you have a question about or problems with printing across campus, please contact the OIT Help Desk.