Help Topic Detail

I am a new student logging on for the first time.

Network Account First Time Log in: (Gmail or Blackboard)

  1. Change your password: To change your initial password, visit the Change Your SJFC Password page.
  2. Sign up to reset your passwords online: You must pre-register to have the ability to reset SJFC passwords online.

Any new student logging into SJFC applications for the first time from off-campus must reset their network password. To change your initial password use the Change Your SJFC Password page. Initially your password has a specific format for both on- and off-campus students.

We encourage all students to sign up (pre-register) to have the ability to reset their passwords online, pre-registration is necessary. After changing your password you will see a link to pre-register, this will allow students to reset their network account password online.  More information on Resetting passwords can be found on Reset Passwords page.

All students received Network Accounts/Credentials.  Using your user ID and password allow you to log into Gmail, Blackboard, personal network storage space, and all academic computers on campus. 

Returning students may need to re-set their password to access Gmail and/or Blackboard before returning to campus. Instructions on resetting passwords or changing your password will assist you from off-campus. If you would like to reset your password via online, please remember pre-registration is necessary prior to using online tools.

If you need additional support with passwords please contact the OIT Help Desk at (585) 385-8016 or via email at

*New students logging in from a computer on-campus the first time will receive a prompt to change their initial password.

Additional Resources, links and information:

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